Frequently Asked Questions

Invest Canada ‘20 ONLINE will be held virtually, live from your home! Do you need to know more about how to register? Or who qualifies for the member rate? The answers to these and more can be found below.

What is your cancellation policy?

There is no refund for cancelling your Invest Canada registration. Substitutions are permitted.

For Substitutions: If you’re unable to attend Invest Canada, you may send someone in your place. Substitutions may be made on or before Friday, June 5, 2020 with written confirmation from the person registered. Note: If you are a CVCA member and your replacement is a non-member, that person must pay any outstanding balance because of the difference in fees.

What if I purchased a ticket to the in-person conference already?

You will be refunded shortly, and be offered the opportunity to purchase a ticket to the online conference format.

Can I register for one day only? Do you have a special day rate?

CVCA does not offer any daily rates. Any members wishing to participate in any part of the conference are required to register for the whole conference.

Who gets a copy of the order receipt?

The purchaser will receive a copy of the receipt via email address provided. Each individual registrant, as part of the order will receive a separate confirmation of their event registration via email, but not a copy of the order receipt.

Who will get a copy of the registration confirmation?

The registrant will receive a separate confirmation of their event registration via email. Please make sure to check your spam/junk if you don’t see it in your inbox.

Why doesn’t the person I am registering get the member rate?

If you are part of an organization which has a CVCA membership whereby you have been designated a member account, you will have received a special registration code to activate the member rate at checkout. If you belong to an organization which has a CVCA membership, but the person you are registering is not listed on the member roster, they will pay the non-member rate.

If you are unsure if you qualify for member pricing, please check with your membership administrator before registering. Price adjustments will not be permitted.

Who qualifies for the member group rate?

CVCA members firms registering six or more attendees from the same organization will receive a 15% discount off regular pricing. All delegates must be registered at the same time to be eligible for the discount. Service provider members may register both designated member and non-members from within their firm.

This offer cannot be combined with any other CVCA conference offer. Price adjustments will not be permitted.

I am sponsoring and/or speaking at the event, how do I register?

The CVCA will be in touch with you or your organization directly with instruction about your registration. If you are unsure whether you qualify please contact membership@cvca.ca.

Can I edit or change another person's event registration?

While it is possible to create an event registration for another person, only the person registered can edit their existing registration.

MEDIA FREQUENTLY ASKED QUESTIONS

I'm a member of the media, can I register for a media pass?

For many of our events we can set aside a limited number of seats for members of the media. Please contact our Head of Communications here. If you would like to request a media pass or have a media query about any events.

ACCESSIBILITY FREQUENTLY ASKED QUESTIONS

I have an access requirement, who should I get in touch with about attending the event?

If you have any access requirements, please indicate so during the registration process or contact us at membership@cvca.ca as far as possible in advance of the event so that arrangements, where possible, can be made.

Still have a question that has not been answered? Please contact our Membership Department at membership@cvca.ca and one of us will be happy to assist you.

TERMS & CONDITIONS

Registration Information

Cancellation/Refunds: There are no refunds for cancelling your Invest Canada ‘20 registration. Substitutions are permitted.

Substitutions: If you’re unable to attend Invest Canada ‘20, you may send someone in your place. Substitutions may be made on or before Friday, June 5, 2020 with written confirmation from the person registered. [Note: If you are a CVCA member and your replacement is a non-member, that person must pay any outstanding balance due to the difference in fees.]

Special Accommodations for Limited Partners: Complimentary entrance to Invest Canada ‘20 for LPs is determined solely by the judgment and discretion of the CVCA. Guests of LPs must be requested and approved by the CVCA in advance and cannot exceed the maximum of three passes.

Price adjustments will not be permitted.

Information Publication

By completing an Invest Canada ‘20 registration, you consent to receive communications from the CVCA and to have contact information, as provided here to the CVCA, published as part of the official Invest Canada ‘20 delegate list. 

By using the IC20 ONLINE virtual platform as an attendee, you consent to be able to receive and send personal messages, and/or video call invitations.

You also grant the CVCA, its representatives and employees the right to take relevant screenshots, which may or may not include your name, in reference to Invest Canada ‘20. You agree that CVCA may use such screenshots with or without your name and for any lawful purpose including for example such purposes as publicity, illustration, and Web content.

Each session during Invest Canada ‘20 Online will be recorded and will be accessible for a limited time following the close of IC20. These recordings are for attendee personal consumption and attendees are not permitted to share this content. 

Any secondary individual recordings from IC20 attendees is not permitted.

Invest Canada '20 ONLINE delegate list

Each year, Invest Canada attracts hundreds of attendees from more than 250 companies. To aid delegates in their planning, CVCA publishes an official list of registered attendees including title, company, and email address. This list is only shared with those registered to attend the conference and we do not share attendee contact information with third parties. Emails pertaining to Invest Canada ’20 Online will come from the domain “@cvca.ca” – if someone contacts you from an unfamiliar domain, please forward to membership@cvca.ca to verify the source. We kindly ask that those who receive the attendee list utilize it to interact in collaborative, genuine ways and refrain from eblast/bulk emailing delegates with unsolicited pitches or invitations. When in doubt, the only way to truly connect with our industry is to join us at Invest Canada ’20 Online.

Invest Canada ’20 code of conduct

At CVCA, we believe in equality for all. As such, we are committed to creating event environments that are diverse, inclusive, safe and free from discrimination, regardless of race, religion, color, national origin, sexual orientation, gender expression or identity, transgender status, age, disability, marital status or any other classification protected by law.

We ask that all attendees, speakers, sponsors and other guests of Invest Canada ’20 Online behave respectfully, harassment, discrimination, bullying and other unacceptable behaviour will not be tolerated. If you’re asked – whether by an Invest Canada ’20 Online organizer or another attendee – to stop your behaviour, you’re expected to do so immediately and respectfully.

If you have a complaint or concern about harassment, discrimination, bullying or any other conduct, we encourage you to tell event staff or security personnel immediately. If you witness this happening to someone else, please report that, too. You may request that your report remain completely confidential.